[Resolved] Ecom Express — arrange reverse pickup urgently for order no.[protected] | |||
I return one product delivered by Ecom Express on 8th Dec. That day i didn't received any call from the person who came to pick it up. the same day i contact Customer care and request them to send somebody on monday coz, the given address is my working place. But got a call on sunday and i was failed to deliver him. after that day i was continuously following up with your customer care and they answer me to wait 24-48 hours but not received any update as of now. Kindly resolve it ASAP. Was this information helpful? | |||
Jan 20, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 15, 2018 Ecom Express Customer Care's response Dear Sishmi Guha, Greetings From Ecom Express We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve Regards, Team Ecom Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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