Ecom Express — Awb no. [protected]

Address:Plot No. 35, Flat No. 104, Shalimar Garden Extension - I, Ghaziabad - 201005

Dear Sir,

This has the reference to your above mentioned AWB number, for which the delivery is still pending. Kindly not that as per the tracking status provided on your website, two attempts were made to deliver the consignment and every time it was returned back stating delivery failed. When, I enquired about the status from on your customer care number, we were informed that there was no one to take the delivery and next time informed that the deliver was delayed due to rains.

I want to bring into your notice that no delivery attempt was made by your delivery boy and he has mentioned an incorrect status of delivery. We did not received a single call from your delivery boy so that he can be guided on the delivery location.

We request you to look into the matter and arrange for the delivery of the consignment in next 48 hours, else legal action will be taken.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2022
Ecom Express Customer Care's response
Dear Ajay,

Greetings From Ecom Express.

Thank you for writing to us. We regret for the inconvenience caused due to delay in response. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express
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