[Resolved]  Ecom Express — awb number:[protected]. shipment not delivered.

Hi my shipment has not been delivered & ecom express updating false update in courier shipment status. No delivery executive attempted delivery & false shipment status given which result to cancellation of my order. I have raised complain but they give false commitment that they will deliver my order in 24-48 hrs but they do nothing. I have called their customer helpline no. They said me sure they will deliver this order for proof i have call recording also if required i will share it. They harassed me. Kindly take strict action.