Ecom Express — Bad response

Amar Goud

Address:

6-173.venkateshwara colony.Bandlaguda jagir muncipal corporation.Rajendranagar.500086

My amazon product is with ecom express from past 72 hours.Everyday am receiving msg that delivery attempted and failed.When I call on customer care they are telling product is out for delivery but they r unable to tell reason for delay.I have paid amount for my product including 140 rupees as delivery charge also.
As a customer am not happy with ecom express irresponsibility
I hope a quick response i[censored] respect your customer
Pls do needful asap

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express!

Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Ramen
Team Ecom Express

Verified Support

Jul 29, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express