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Ecom Express — Bad service and employees issue

I would like to complain about the employees working in dimapur. They have proud personality and treat customers badly. I hate when my products are being delivered in ecom express because there is no delivery service. I have to go and wait in the long queue waiting for hours to take my products which I have no time for that. Besides I don't like the people working there. Most at times I cancel my products when it gets delivered in ecom express. Please improve the service there. Blue dart has the best service in my place.
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Complaint Status


[Jan 31, 2017] Ecom Express customer support has been notified about the posted complaint.
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    Ecom Express
    Customer Care Service
    Customer satisfaction rating
    44%
    Complaints
    3220
    Pending
    1231
    Resolved
    1076
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View Full Information
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