[Resolved]  Ecom Express — been 10 days, package still not delivered

Address:Indore, Madhya Pradesh, 452010

Tracking number is[protected]. I ordered my package from Glazed.inc on 29 November 2018 and today its 10 December 2018, the package is still not delivered. I'm contacting Ecom express customer care everyday for past 6 days with no help given. They Promise same thing everyday that the package will be delivered today and I'm kept waiting. The contact number they gave me are wrong numbers and customer care has done nothing to help me. Please help me get my package.
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Jan 16, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Ecom Express Customer Care's response
Dear Akash Kawalkar,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Regards,
Team Ecom Express
Complaint comments 

Comments

This is your order is written
Dilip Paliwal Dp's reply, Dec 6, 2018
This is a order is return return order is wrong
Ecom Express Customer Care's response, Dec 12, 2018
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
Since 4 day i m calling to customer care they r just telling me that it will deliver 2marrow ...they r not giving my order in time ...please check to it ..n i want my order to be deliver 2day itself .this to much now ...n stop fooling people.
Ecom Express Customer Care's response, Dec 15, 2018
Verified Support
Dear Yogita Muttha,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express

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