Ecom Express — Cheated with Delivery of 2 Orders

Ecom Express Cheating and Fraud Company messed up with two of my orders-

1. For one AWB, the order says delivered on 18th April, but i did not receive it. When i raised a complaint, they informed that the issue will be resolved in 72 hours. As expected, false promise.

2. Second AWB was supposed to be delivered on 19th April, and someone still seems to be walking with my order from their DC to my home. Irony is, this was supposed to be resolved in 72 hours too. I guess they meant 72 days or years.

I have not received both my orders. Ecom Express has stolen my consignments. They are thiefs. And to top it up, their customer care is the best in the world. They cannot do anything. I am on call with one of their support executives Alhom Vikas, and he has put my call on mute for 27 minutes now. Their supervisors dont come on call too.