[Resolved] Ecom Express — clothes which I ordered from myntra | |
Few days back, i ordered one jeans and one top through myntra, and few days before i received a message that they were unable to deliver my order and another message was for that i was unavailable, your delivery boy didn't even called me once. While connecting call, the calls are not received. Yesterday ecom express asked the reason and i submitted that too and asked another date for it. Which was today 14th may 2019, but today i again received the message that i was unavailable, how i could be unavailable when they didn't contacted me neither called me. I regret to say but this is the worst delivery service i ever came across. I need my products as soon as possible. Try to increase your customers service. Totally fed up with this behaviour. Never gonna recommend any one about ecom express. Was this information helpful? | |
Jun 16, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support May 16, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint. Regards, ECOM Express Team | |
 4 Comments | |
Comments
I have ordered Car accessories in shopee365.com on 04th May. Order shipped through Ecom Express courier and the shipment reached Marimalai nagar Delivery center on 8th May. But still they did not attempt the delivery. If i call the customer care, there is no proper response. Actual Delivery date is 8th may.
AWB no is: [protected]
AWB no is: [protected]
Ecom Express Customer Care's response, May 17, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
With reference to your complaint regarding non recipt of AWB number 8512447085, please be informed that the shipment has been delivered on 12th May. We sincerely apologies for the inconvenience caused to you due to the said incidence. Please feel free to write back in case you would require any further assistance on the same.
Regards,
Team ECOM Express
Greetings from ECOM Express
With reference to your complaint regarding non recipt of AWB number 8512447085, please be informed that the shipment has been delivered on 12th May. We sincerely apologies for the inconvenience caused to you due to the said incidence. Please feel free to write back in case you would require any further assistance on the same.
Regards,
Team ECOM Express
Hey, i have ordered from shein and i got a call from the courior boy as i was not in town i shared him my husband number and told him to call him in that number but he didnt call him till 4:30 as i tried calling so many time in that given number but no one picked up my call as its imp for to receive that parcel by today so kindly help
Ecom Express Customer Care's response, May 17, 2019
Verified Support
Dear Mam,
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
The kurtas of the product is very much bad and low in quality in ads kurtas showing is good and in hand very bad wuality is deliverd
Ecom Express Customer Care's response, May 17, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
Request you to kindly contact your shopping portal to register the reverse pick up request and share the tracking number to assist you.
Regards,
Team ECOM Express
Greetings from ECOM Express
Request you to kindly contact your shopping portal to register the reverse pick up request and share the tracking number to assist you.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
ECOM Express Team