[Resolved]  Ecom Express — club factory order

Address:190019
Website:club factory

Hello. I purchased footwear from club factory and then they informed me that my order is on the way from ecom express.. And today in the morning when i tracked my order from ecomexpress then it showed that today i'll recieve my products
But after noon they sent me message saying u refused the order.. I didn't get any call from ecomexpress or message regarding delivery.. They by themself did that.. I want my order
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2018
Ecom Express Customer Care's response
Dear Baiza yaqoob,

Greetings from Ecom Express!

We apologies for the inconvenience caused in this regards.Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance.

Regards,
Ecom Express Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6399
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information