[Resolved] Ecom Express — cod | |||
Not good quality and very bad and wt i see in the photos it was not like that not worth of this cost plzz return my fund and pick the order as soon as u come and very bad and wt i see in the photos it was not like that not worth of this cost plzz return my fund and pick the order as soon and not picking call also very bad plzz refund my money and pick the order Was this information helpful? | |||
May 30, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 29, 2019 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal. Regards, ECOM Express Team | |||
6 Comments | |||
Comments
You dileverd Rong product to me can you please change the product fastly because I am not free anytime for receive anything so please doing fastly to change my product
Marsh Mallow's reply, Apr 27, 2019
You dileverd Rong product to me
Ecom Express Customer Care's response, May 1, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
Greetings from ECOM Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
No any updates my corriur plz process next stege.no any proses last 6 days.i request to you plz solve my problems as soon as possible.i hope you are co- operate. Solve my problem.
I got a message saying your product is out for delivery. I waited and got a miss call from the delivery guy ringed not even for a second this same thing happened yesterday as well. Tried calling back to the number but got no response. Please help. Product pin 9922*****. Executive number [protected]
Ecom Express Customer Care's response, Apr 30, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint/query.
Regards,
ECOM Express Team
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint/query.
Regards,
ECOM Express Team
Sir,
I received the dead mobile which is not in working condition from ecom express
please take action against the company do the needful .
With regards,
Yesubabu
[protected]
I received the dead mobile which is not in working condition from ecom express
please take action against the company do the needful .
With regards,
Yesubabu
[protected]
Ecom Express Customer Care's response, Apr 30, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
Greetings from ECOM Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
Cloth are not selected by me I selected other cloth but supply other by you
Ecom Express Customer Care's response, Apr 30, 2019
Verified Support
Dear Sir/Mam,
Greetings from Ecom Express
Request you to kindly contact your shopping portal in this regards.
Regards,
Team Ecom Express
Greetings from Ecom Express
Request you to kindly contact your shopping portal in this regards.
Regards,
Team Ecom Express
35%
Complaints
6397
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings From ECOM Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team ECOM Express