[Resolved]  Ecom Express — complain

Address:421003

My awb bill no is.[protected] and not able to contact courier team because all the no is not valid nd my parcel is already in kalyan without calling me courier team is taking that back as complete address required but i had mentioned complete address and my contact no but they are not calling mee as well i'm also not able to call them kindly chk and not satisfied with courier service as this is my 3rd complain.

Preksha khatri
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Ecom Express Customer Care's response
Dear Preksha Khatri,

Greetings from Ecom Express!

We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer helpline no. [protected]

Regards,
Team Ecom Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6392
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information