Ecom Express — Complaint for not delivered the product AWB (reference) no-[protected]

Dear sir/madam
greetings of the day. its a kind information that the products ordered in AJIO (Order NO:[protected] is still not delivered to the corresponding address but the status mentioned in tracking link is" Shipment un-delivered Shipment attempted - Customer refused to accept". My humble request that Kindly suggest to the delivery person of sankari ROS to approach good the customer. The way he approach to the customer is not quite well. I request you to let me inform the current status of the parcel and complete the delivery as soon as possible.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2021
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
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