[Resolved]  Ecom Express — complaint regarding delivery executive in salem

Address:Salem, Tamil Nadu, 636004

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number awb[protected] is delivered by ecom executive, his mobile number is [protected], [protected]. He behaved like very very rude and insulting.
I regret to say that i am literally disenchanted by the service provided by your company this time. I never complained about any of your services during the past three years. But this time it was a big letdown.
I hope you will take a serious notice of this complaint immediately
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Sep 7, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Ecom Express Customer Care's response
Dear Muhammed,

Greetings from Ecom Express!

We apologies for the inconvenience caused in this regards. Please be informed that we have noted your complaint and will take necessary action against the misbehaviour done by delivery executive.

Regards,
Ecom Express Team
Complaint comments 

Comments

My AWB no. Is[protected]. While tracking AWB no. Expected delivery shown 6Aug. I called customer helpline. They did not pick my call. This is misbehaviour by your company ECOM EXPRESS. Poor service provided by you.

Ecom Express Customer Care's response, Aug 8, 2018
Verified Support
Dear Sam Beriwal,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 01 Aug 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 8046800204. Regards,
Ecom Express Team
Sir,
Item under AWB no..[protected] was delivered to unknown person.

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