[Resolved]  Ecom Express — courier boy is not responding properly very rude behaviour. still not pick my return product

Address:Kolar, Karnataka
Website:Flipkart

I purchased (Billion 25 cm (Cy142) non stick induction bootum cookware set, in flipkart different sizes and damaged product given. I asked for a return and they accepted my request and arranged the pickup through ecom express.
But despite my repeated requests, the ecom express in imphal is not picking up my item for return. Instead, an ecom express staff called me up from this no [protected] (Kolar) and asked me to bring the item to their office which was very inconvenient at that time. When i requested him to pickup the item from my place as arranged, he rudely told me that he would not pick up the product. This is pathetic pathetic, cheating, arrogant, courier service ecomexpress.in
Please reaply me urgent.
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Jan 4, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2018
Ecom Express Customer Care's response
Dear Suma,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express
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