Ecom Express — courier item not pick up done...

Address:Peddaplli, 505172

Dear sir,
Please find
Order i'd [protected]

My order yesterday pickup not done,
Today i'm going to ecom express peddapallli location
I'm saying this person y r u not pickup
In-charges anil/ ajay wroorst answering / stuppied answer...
I want resion fst...
Incharge saying that rash words
Y r u not attempt the call...
I'm asking

I want resion

Siriously i'm asking...

We have going to head office
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We are sorry to hear that the reverse pickup of your shipment hasn't been done yet. We are coordinating with our pick up center to get your pick up done at the earliest. Meanwhile, please share your alternate contact number to get this expedited to [protected]@ecomexpress.in.

Regards,
Team ECOM Express
Complaint comments 

Comments

We want that watch it is not there another watch is coming that why we have to exchange the watch

Shubham Bengle's reply, Aug 16, 2019
We want another watch
Ecom Express Customer Care's response, Aug 26, 2019
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.


Regards,
Ecom Express Team
Jo mai shirt magaya tha o online me dusare tarah ka tha bade chek me lekin ye o shirt nahi h pleas return
Samaylal's reply, Aug 11, 2019
Jo mai shirt magaya tha o shirt nahi h o bade chek me tha ye o shirt nahi hai pleas return shirt
Ecom Express Customer Care's response, Aug 26, 2019
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.


Regards,
Ecom Express Team

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