[Resolved] Ecom Express — courier not received yet. | |||
I have order decorative tape from club factory on 2 nd of august. It supposed to be delivered on 14th august. Now i m tracking the order, it shows that my order is failed due to incomplete address or call failures. I have filled full address. And not even get a call. And your cutomer care number is also not in use. Kindly dispatched my order as soon as possible or refund my money. Was this information helpful? | |||
Sep 17, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 17, 2018 Ecom Express Customer Care's response Dear Saloni, Greetings from Ecom Express! Thank you for writing to us. We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. Regards, Ecom Express Team | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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It supposed to be delivered on 16th august. Now i m tracking the order, it shows that my order is failed due to incomplete address or call failures. I have filled full address. And not even get a call. And your cutomer care number is also not in use. Kindly dispatched my order as soon as possible or refund my money. Having such a bad experience with ecom. Express and club factory
Greetings From Ecom Express.
With reference to your query regarding the shipment has been delivered on 21 Aug, 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 08030695599, 08030695950, 08039512399
Regards,
Team Ecom Express