Ecom Express — delay in picking up the parcel from the seller | |||
My myntra parcel bearing awb no-[protected] was expected to be delivered to me on[protected] as per myntra.. But tracking status shows the parcel has not been yet picked up by ecom team. Now it is 2 days late and festival has been started... Please look into the matter and deliver it as soon as possible... Frequently i do shopping from various online portals but this type of pathetic experience never occurred to me... If ecom guys wish to contact me, please ring at [protected] or mail to [protected]@gmail.com Regards... Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 07, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Please accept our apology for the inconvenience caused. We shall take up the matter with concerned team and get this resolved. Regards, Team ECOM Express Verified Support Nov 20, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your query.
Regards,
Team ECOM Express