Ecom Express — Delay service

My order no is-[protected]
E com awb no -[protected]

This order expect delivery date was 07.11.20
Then revise the dt 11.11.20

Today i got the msg "YOUR PACKAGE WILL BE DELIVERED BY AKSHAY PANDA ([protected])

I'm waiting for my order but no any one came. When i call that no ..no response. . Very bad/ worst service

One more thing when i call customer care service here automatically disconnect the call..
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 12th November at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Ramen
Team Ecom Express
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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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