[Resolved] Ecom Express — delayed delivery of the parcel | |||||
I ordered a product on myntra on 6-6-2018. The parcel was sent through ecom express having the airway bill number[protected]. The parcel was to be delivered by[protected]. It reached the delivery centre on[protected] but the parcel is not delivered yet (By[protected]. There is no tracking update about the parcel either. Even the customer services could not specify about the delivery and are constantly asking me to wait. Why should a customer suffer because of such reckless employees? Was this information helpful? | |||||
Jul 20, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Ecom Express Customer Care's response Dear Thomas, Greetings From Ecom Express. Thank you for writing to us. With reference to your query regarding the shipment no.[protected] is reached the TAMAR delivery centre. Our delivery centre team may contact you once the shipment is out for delivery. Regards, Ecom Express Team | |||||
 2 Comments | |||||
Comments
It was showing that the delivery will be done till 20th June but now it is showing that the delivery will done till 22nd June. When I have made query to the nearest ecom express they said that my item had to their store now and I had to visit there to take my item now either they will deliver it in 2 or 3 working day.
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Return ke liye option silect kiya par abhi tak koi pickup karne nhi aaya hai agar koi nhi aaya to mujhe majbooran upbhogta foram main sikayat dalni padegi.
Greetings from Ecom Express
We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.
Regards,
Ecom Express Team