Ecom Express — delivery agent denying to deliver | |||
Ecom express delivery boy behaving very rudely and speaking very roughly, extremely arrogant and threatening to not giving me the parcel and returning it to the original owner and very bad behaviour. He even said that he is moving with the package for about 15 days, when the order is just giving just 8 days back. The awb number is [protected]. Please replace such arrogant people from ecom as it downgrades the companies reputation. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 23, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. We sincerely regret the inconvenience you faced with our services. We never intended to give you such an experience. Please note this matter shall be investigated and strict disciplinary action would be taken against the errant officials to avoid this in future. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Yesterday night ecomexpress boy came for my return products to pick up. I handover to him.
But i got message pickedup failed.
What to do
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express