[Resolved] Ecom Express — delivery and response | |||||
Due to wrong submission of pin code, my order was delayed for delivery. But, no form o[censored]pdates reach from ecom. Ecom rings me up to tell me that no delivery boy is available and the next thing I know, my order has been locked to RTO. They even ask me to come collect it as no delivery is available. A bunch of irresponsible people out here in Assam. Was this information helpful? | |||||
Jul 20, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint. Regards, Team ECOM Express | |||||
 2 Comments | |||||
Comments
I am not interested this product because which I choose not delivered this.
And also late reach I apply for this on 26 may for eid purpose but came today 13 June.
And also late reach I apply for this on 26 may for eid purpose but came today 13 June.
Ecom Express Customer Care's response, Jun 22, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your query.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your query.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from ECOM Express
We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.
Regards,
Team ECOM Express