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[Resolved]  Ecom Express — Delivery issue

Sir my name is rajesh kondle am order Bluetooth headset in paytm mall, today delivered this address (nallabelly Mandal nallabelly village warangal rural district ) but your ecom express employe miss placed my order delivered to parkal bhupala pally district who recieved to my product
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Feb 20, 2021
Complaint marked as Resolved 
Feb 20, 2021

Complaint Status

Ecom Express customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by Rj1234
My order not delivery but tarcking status delivered

Verified Support
Feb 23, 2021
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Meanwhile, you can provide your alternate contact number to assist you.

Regards,
Team Ecom Express
Feb 27, 2021
Updated by Rj1234
[protected] please salve that problem
Feb 27, 2021
Updated by Rj1234
My address ( vill)&mdl) nallabelly, warangal rural District, telangan, 506349
Verified Support
Mar 03, 2021
Ecom Express Customer Care's response
Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

Regards,
Ecom Express Team
Mar 04, 2021
Updated by Rj1234
Narsampet ecom express delivered my product but my product going mulugu ecom express he is delivered parkal, am in nallabelly village not parkal then who recieved my product (nallabelly and parkal distance 50 km)
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    Ecom Express
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    3777
    Pending
    1642
    Resolved
    1096
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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