[Resolved] Ecom Express — Delivery issue | |||
Sir my name is rajesh kondle am order Bluetooth headset in paytm mall, today delivered this address (nallabelly Mandal nallabelly village warangal rural district ) but your ecom express employe miss placed my order delivered to parkal bhupala pally district who recieved to my product Was this information helpful? | |||
Feb 20, 2021 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 23, 2021 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest. Meanwhile, you can provide your alternate contact number to assist you. Regards, Team Ecom Express Verified Support Mar 03, 2021 Ecom Express Customer Care's response Dear Sir, Greetings Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery. Regards, Ecom Express Team | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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I received another Myntra package on Sunday from ekart, from the same order. if they don't have any trouble delivering that package, I don't understand why the ecom people are delaying this second package.
I tried calling the contact number provided in the "out for delivery" sms, however it says i need to call from the registered number. This is my only registered number and i have no other way to contact the delivery person now.
I tried searching the address of ecom office to take the package on my own, however, even those details are not available.
Greetings from Ecom Express
Thank you for writing to us. Please be informed that your shipment No 2040832001 delivered on 13th October 2021. Kindly write back to us in case of further assistance.
Regards,
Team Ecom Express