[Resolved] Ecom Express — Delivery issue
Sir my name is rajesh kondle am order Bluetooth headset in paytm mall, today delivered this address (nallabelly Mandal nallabelly village warangal rural district ) but your ecom express employe miss placed my order delivered to parkal bhupala pally district who recieved to my product
Was this information helpful?
Feb 20, 2021Complaint marked as Resolved
Feb 20, 2021
Ecom Express customer support has been notified about the posted complaint.
Feb 23, 2021Ecom Express Customer Care's response Dear Sir,
Greetings From Ecom Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Team Ecom Express
Mar 03, 2021Ecom Express Customer Care's response Dear Sir,
Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.
Ecom Express Team
|Add a Comment||ShareTweet|