Ecom Express — Delivery not on time-

Neha Madhan

Jul 5, 2022

Website:

Ecom express

My order is cancelling by their side. They are not doing any phone or msg. I have also called help service, but no suitable answer was received. My tracking ID is [protected]. Need this delivery on urgent basis.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Ecom Express Customer Care's response Dear Neha,

Greetings from Ecom Express!

We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.

You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express

Verified Support

Jul 07, 2022

Ecom Express Customer Care's response Dear Neha,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express