Ecom Express — Delivery not rejected

Advanced professional hair straightener (Size: free size)
Courier: ecom express
Tracking number: [protected]
Tracking link: https://ecomexpress.in/tracking/?awb_field=[protected]&s=

You had notified that the customer rejected the delivery but the customer didn't get any call from the delivery person and she didn't the delivery

Please solve the issue
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express!

Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Ramen
Team Ecom Express
Verified Support
Aug 04, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express
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