Ecom Express — delivery of product from banggood

Address:680601

I had placed a product order from bang good after 2or 3 days it reached the delhi and has been cleared by customs and released for delivery by Ecom express . And every day I track my order in Econ express tracking it's shows pickup rescheduled for next day. This has been showing for more than 7days and still not had picked up. In the time ordering it's say it will be delivered within 16days .now it has 14days and still it is not picked up by Ecom express .and checking the order status all day every day it shows pickup rescheduled for next day.and next day it shows again pickup rescheduled for next day. I am so tensed how can I get the product now.please make delivery as soon as possible
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From ECOM Express.

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
Complaint comments 

Comments

My AWB number [protected], in status written undelivered, what can I do, delivery date 17/07/2019, still not coming please check what problem.

Mohammad Zeeshan Shaikh's reply, Jul 19, 2019
Titan AWB 2518635534, They written wrong status they can't contact me, here in status have written undelivered customer not accept.
Mohammad Zeeshan Shaikh's reply, Jul 19, 2019
Sir what can I do, we request you please help me, you tell your delivery person contact me, We need to received our parcel.
Mohammad Zeeshan Shaikh's reply, Jul 19, 2019
Please Check status what's problem and solve my problems...
Ecom Express Customer Care's response, Jul 24, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 2518635534, as per our records the said shipment has been delivered on 22nd July at the registered address.
Request you to kindly check and confirm back in case you have not received the same and share your alternate number to assist you.

Regards,
Team ECOM Express

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