Ecom Express — delivery of product from banggood | |||
I had placed a product order from bang good after 2or 3 days it reached the delhi and has been cleared by customs and released for delivery by Ecom express . And every day I track my order in Econ express tracking it's shows pickup rescheduled for next day. This has been showing for more than 7days and still not had picked up. In the time ordering it's say it will be delivered within 16days .now it has 14days and still it is not picked up by Ecom express .and checking the order status all day every day it shows pickup rescheduled for next day.and next day it shows again pickup rescheduled for next day. I am so tensed how can I get the product now.please make delivery as soon as possible Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 23, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From ECOM Express. Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From ECOM Express.
With reference to your query regarding the AWB number 2518635534, as per our records the said shipment has been delivered on 22nd July at the registered address.
Request you to kindly check and confirm back in case you have not received the same and share your alternate number to assist you.
Regards,
Team ECOM Express