Ecom Express — delivery related and delivery boy related | |||
My awb no. [protected]. Delivery boy after contacted by me several times not coming to addressee. I have contacted toll free number but no vain. Again whole day i have contacted delivery boy several times, he promised to deliver the item by evening but not turned up. In my surprise i have seen it is false posted stating that delivery attempted but customer not available. Hopeless i have cancelled order just now. Take action immediately. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from ECOM Express We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same. Regards, Team ECOM Express Verified Support Aug 26, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from ECOM Express Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From ECOM Express.
With reference to your query regarding the AWB number 2519758260, as per our records the said shipment has been delivered on 19th August at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express