[Resolved] Ecom Express — Did not deliver consignment number [protected] | |||
Delivery Agent of Ecom Express Courier, Avinash Mahatre Mob number [protected] didn't deliver my parcel (Consignment number [protected]) on 23 Oct 21. Delivery Agent sent the parcel back to Wardha. In place of coming to my address Delivery Agent Avinash Mahatre went to Koradi and he told me on phone to collect the parcel from Koradi. I am still waiting for my parcel. When I told Delivery Agent Avinash Mahatre that I would complain against him if he doesn't deliver my parcel then he told that he didn't bother for any complaint against him. It was very shocking reply to me. I am waiting for my parcel having medicine for myself and my wife and Delivery Agent didn't bother whether we fall sick without medicine. I don't know how such heartless, careless and negligent Delivery Agent are not removed from job by Ecom Express Courier. Is Ecom Express not having any care for its esteemed Customers ? Was this information helpful? | |||
Oct 26, 2021 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 28, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express. Please accept our sincere apologies for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Regards, Team Ecom Express Verified Support Oct 28, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express We regret for the inconvenience caused. Please be informed that your shipment No [protected] delivered on 26th October 2021. Kindly write back to us in case of further assistance. Regards, Team Ecom Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from Ecom Express!
Thank you for writing to us. Please accept our apology for the inconvenience caused. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.
Regards,
Team Ecom Express
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express