[Resolved] Ecom Express — Ecom Express Send Only Message Of Out For Delivery But Not Attend Delivery. | |
Respected sir, My AWB NO. [protected] I got 6th time out for delivery message. but not attempt any delivery by the delivery boy. and update wrong information regarding my my address. after 6 day. Ecom express impose OFD lock to my product I am still waiting of delivery of my product. please take action against delivery boy who again and again update wrong information regarding my product. three time I call Ecom customer support they told me your product is blocked by Flipkart OFD lock so communicate them to remove your lock. on the behalf of of your statement I communicate with Flipkart they told this type of information regarding OFD lock is not available oR no lock is imposed to your product kindly tell them this is a wrong information. what we have to do? please resolve my problem as soon as possible. Was this information helpful? | |
Nov 16, 2021 Complaint marked as Resolved my complaint is still unresolved
Ecom express cancel my order without my permission.
it's very heartbreaking Ecom express almost take 17 days still unable to deliver my product and lastly they cancelled my product. Ecom Express customer support has been notified about the posted complaint. Nov 16, 2021 Updated by Shahid1785 ECOM EXPRESS Cancelled My Order After Taking 17 Days Wait.It's Heartbreaking to Hear. thats not expect from Ecom n Flipkart too  Verified Support Nov 17, 2021 Ecom Express Customer Care's response Dear Shahid, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express Verified Support Nov 23, 2021 Ecom Express Customer Care's response Dear Shahid, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express | |
 1 Comment | |
Comments
my complaint is still unresolved Ecom express cancel my order without my permission. it's very heartbreaking Ecom express almost take 17 days still unable to deliver my product and lastly they cancelled my product.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6397
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information