Ecom Express — ecom person is not delivering the order and not calling

Address:Praduman nagar, Saharanpur, Uttar Pradesh, 247001

Ecom awb no [protected]
Delivery person called once and i told him to come after 2pm since no one was at home, it has been 5 days since then, he is not calling or delivering the order
I raised complaint with the seller also but delivery person mentioned that delivery couldnt be done though he dint even try and not even calling me
It is a medicine delivery and required urgently
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express!

We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Regards,
ECOM Express Team
Verified Support
Nov 20, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal as we were unable to deliver as per the expected date of delivery. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team ECOM Express
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