Ecom Express — expected delivery too long but still wants to more 5 days

Address:9-5-105/4 bvnr, Karimnagar, Andhra Pradesh, 505302

[protected] this is my awb number
I bought a mobile in 12th but ecom expected delivery date announced as 17th but today i will not received and tracking line is nearly came today suddenly now tracking line back like a reverse 🚆 train i will be gift a phone to my brother in dussehra festival but now expected delivery over and it wants to more 5days so it will delivered in diwali how great it is ecom i totally untrustworthy on ecom
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 18 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
Complaint comments 

Comments

I want my order no [[protected]] which is currently in gurgaon to be shipped to Faridabad- 121008, instead of bangalore which is the present shipping city of the order.
Please allow to modify the address of this order.
Ecom Express Customer Care's response, Oct 18, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret for the inconvenience caused. With reference to your query regarding the AWB number 2536187490, as per our records the said shipment has been delivered on 16 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express

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