[Resolved]  Ecom Express — fraud information, unethical behaviour and a huge harrasement from delivery executive

Address:Purba Medinipur, West Bengal, 721429
Website:ecxp.in/?q=6958209816

I have ordered a cell phone in flip-kart having the order id: awb[protected]. The delivery executive was refused to deliver on the stipulated address. After wards without any call, notification they were sending fraud notification about the customer such as delivery address unlocatable, customer rejected the order. And also behaved in rude mood with me. This way they cancelled the order but in the notification it is told that the customer has cancelled the order. But in the same address a product of order id:[protected] is delivered today. What's happening i don't know. My kind request to you that please take an immediate action for this rude behaviour and fraud information given to the customers by the ecom express executives. And i need the cancelled product delivered tomorrow.
Name - uttaran patra
E-mail - uttaran. Dce.[protected]@gmail.com
Contact no - [protected] / [protected]
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Nov 22, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Ecom Express Customer Care's response
Dear Uttaran Patra,

Greetings From Ecom Express

We regret for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
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