[Resolved] Ecom Express — fraud information, unethical behaviour and a huge harrasement from delivery executive | |||||
I have ordered a cell phone in flip-kart having the order id: awb[protected]. The delivery executive was refused to deliver on the stipulated address. After wards without any call, notification they were sending fraud notification about the customer such as delivery address unlocatable, customer rejected the order. And also behaved in rude mood with me. This way they cancelled the order but in the notification it is told that the customer has cancelled the order. But in the same address a product of order id:[protected] is delivered today. What's happening i don't know. My kind request to you that please take an immediate action for this rude behaviour and fraud information given to the customers by the ecom express executives. And i need the cancelled product delivered tomorrow. Name - uttaran patra E-mail - uttaran. Dce.[protected]@gmail.com Contact no - [protected] / [protected] Was this information helpful? | |||||
Nov 22, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Ecom Express Customer Care's response Dear Uttaran Patra, Greetings From Ecom Express We regret for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express | |||||
Add a Comment | |||||
35%
Complaints
6397
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Post your Comment