Ecom Express — Got sms stating product got delivered but I have not received the product | |
AWB NUMBER [protected] I have ordered an product in the app of bewakoof it was dispatched through your courier I got an otp as saying it will be delivered 12/04/2021 with an executive number I spoke to him thrice on that day he repeatedly saying it will be today today today, at the end of the day only sms received stating delivered but I have not got my package but I have paid my money at the time of placing the order now I lost my money this is the way of doing business..this is absolutely cheating I need my money back or else I know how to handle a case I am lawyer so I have everything ready to put a case against you so be ready for everything Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 16, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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I have ordered an product in the app of shopee was dispatched through your courier ecom express I got an otp as saying it will be delivered 07/12/2021 with an executive number I spoke to him thrice on that day he repeatedly saying it will be today today today, at the end of the day only sms received stating delivered but I have not got my package.the service is very bad nowadays. What can I do. Pls suggest