Ecom Express — haven't got my courier

harshitha chowdary

Address:

605502

I have ordered(prepaid) things from nykaa I got message from ecom like my order is delivered he didn't call me during Delivery time.i haven't got my order .I have called the ecom executive number which they have provided but it's of no use .the delivery haven't called or either provided his contact details but the status of order in both nykaa and ecom express is delivered. Please take some action

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express

Jan 08, 2020

Updated by harshitha chowdary I recieved my shipment back .thank you

Verified Support

Jan 09, 2020

Ecom Express Customer Care's response Dear Mam,

Greetings

Thank you for the confirmation. have a nice day.

Regards,
Ecom Express Team

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Comments

Jivabhai Bharvad

My club factory ordered was returned because of address, , my mentioned address is neat and clean, I lived in city areas so why does Currier boy return my parcel, ,
Clubs factory. SO[protected]
EcomTacking [protected]

Ecom Express Customer Care's response, Jan 11, 2020

Verified Support

Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. With reference to your query regarding the AWB number 2572776935, as per our records the said shipment has been delivered on 3 Jan at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express

Chankit Kumar

My phone was not on

Chankit Kumar's reply, Jan 2, 2020

My phone is off and not on