Ecom Express — How to postpone my delivery parcel

Address:ganapavaram, west godavari district,andhrapradesh

Hi i am swamy from west godavari(andhra pradesh).i have complent to your undi (west godavari) branch delivery boy his name is y sai kishore his number is [protected]. his behaviour is roodly.i have order an dreess in some other site the AWB NO IS [protected]. he received my parcel tomorrow morning but they have never deliver to me still this time.i have not postpone my delivery order.but i have received 2 time yesterday and today "we have received your request to postpone the delivery of your sharma fab order id 47042785.i have not postpone my delivery.how to postpone my deliver parcel can you show me any proof of postpone my delivery order to my side.i have going to consumor form to fight againest to your compane (e com express private limited).y sai kishore said i have not received your parcel yesterday and today.how to genarate that person phone number has link to delivery message come to my mobile.your staff are sleeping in branch office ? your compane did not teach or training to your delivery boys how to behave to customer ? shamless to your delivery boy behaviour. please reply as possible to me.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Ramen
Team Ecom Express
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