Ecom Express — I got wrong product | |||
8 august Bte08aug61 Order numbe #66586 Order from online "prostore" order numbe #66586 I ordered fossil smartwatch from prostore my order number was #66586. But today got wrong product.. Its so different which i ordered I received this order no. Bte08aug61which i attached in attachment that is local 3 watch its not my order so why you deliver to me wrong product Its product delivered from ecomexpress and shipper name balaji traders +1 videos Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Aug 12, 2019 Updated by Aditya Thakur824 this is watch which i got  Aug 21, 2019 Updated by Aditya Thakur824 i complaint 8 day ago but still problem not Resolved Complaint Status Update [ID: 2421280] I waiting for help/call from Ecom express i have sent many mail to pro store and their support team but mail bounced    Verified Support Aug 26, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal to arrange the return. Regards, ECOM Express Team | |||
 2 Comments | |||
Comments
Please return my shirt and money back due to shirt is very low quality. Please return the product. Please back my product and Mony back. Thanks. Clothes is very low quality and colour not good. So return my money and take your product
Ecom Express Customer Care's response, Aug 26, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
Greetings from ECOM Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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My order oneplus 7 pro mobile order
Please refund my money
Greetings from Ecom Express!
We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.
Regards,
Ecom Express Team