[Resolved]  Ecom Express — i have ordered a phone and it is taking unnecessarily more time to ship than it should

Address:Deoghar, Jharkhand, 814112

My order has been shipped to the hub cch and its still there for more time and is not yet out for delivery! It woulf be a great pleasure if you try to do the delivery system as fast as you could as i may be leaving the place which i had written as the address and i am urgently in need of a phone...
Hope that your team would be taking the message seriously and would try your best for enhancing your service quality... Regards
Thankyou
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Dec 1, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Ecom Express Customer Care's response
Dear Priyanaw Yuvraj,

Greetings From Ecom Express

We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express
Complaint comments 

Comments

My AWB No.[protected],[protected],[protected],[protected] is not deliver, but status updated deliver, why product status deliver? When I get product?
Ecom Express Customer Care's response, Oct 18, 2018
Verified Support
Dear Mantu Kumar Sau,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Regards,
Team Ecom Express

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