Ecom Express — I received wrong product through ecom express today

Sabitha Gajakosh

Address:

Nayanbhai 3057 Leonard square near apple square yogichowk Surat Gujarat, Surat, Gujarat, 395006

I received a wrong product and i want to return it but the seller is not replying, i paid 1099rs to the ecom express delivery boy please help me out, how can i contact the person who has delivered, how should i return it. I received this message - order shipped: your order s19 from nikunjpatel is on its way with ecom ros and awb [protected]. It will reach by you by 24 jan 2020. Track here http://shprkt.in/1LuoH

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Expreass.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 24 Jan at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express