Ecom Express — I wasn't delivered my order

Dhasa Prakash

from Mumbai, Maharashtra

Address:

No5 Indra Nagar 4th Street, Coimbatore, Tamil Nadu, 641036

The product i ordered through amazon was supposed to be delivered by ecom express.. On 12th october 2019 the product was out for delivery but i dint receive it even on 19th october 2019.. They updated a false status that delivery was attempted but customer not available.. I dint receive any calls from the delivery person neither did anyone come to my address. I raised a complaint and it was said that it will be delivered the next working day.. But i never received it. When i contacted ecom express customer service i dint get any proper response.. I had kept waiting for this stupid courier service for almost a week.. Kindly take action against it

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Verified Support

Oct 21, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express