[Resolved] Ecom Express — I'm complaining about employee (delivery boy)

[Resolved] Ecom Express — I'm complaining about employee (delivery boy)

S souravk1# from Mumbai, Maharashtra

I have ordered items from Flipkart and the company delivery partner Ecom Express Delivery person refused to deliver item to door step and I would not deliver your item to your door step .he said I can not deliver item at 3km distance as per company policy.Whatever you can do you do but once I talk company customer care person he said distance Limit is 6 to 18km. And company customer service person also not given solution So need quick action on to that boy for this . Thanks MY AWE NO IS[protected] Was this information helpful? No (0) Yes (0)
Jun 1, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Thank you for writing to us. With reference to your query regarding the AWB number[protected], as per our records the said shipment has been delivered on 8th April at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express Apr 11, 2019 Updated by souravk1# As I already informed you that I don't know the person who is in that photo which you have given to me through mail . So ask to your delivery boy about this . Also he didn't call at the time of delivery . Verified Support Apr 18, 2019 Ecom Express Customer Care's response Dear Sir, Greetings Please share your alternate contact number to assist you. Regards, ECOM Express team Apr 18, 2019 Updated by souravk1# Already problem solved case closed
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