Ecom Express — i'm complaining about the abusive behaviour of your delivery boy

Address:Tinsukia, Tinsukia, Assam, 786125

I ordered an item at nykaa and 2day at 9:30am i received a msg dat my order was out for delivery at 1:30pm the delivery boy rang me. I told him dat it was my official address n m back to home. So i told him that i will be able to collect it to my residential address orelse i wud collect the order on next working day i. E on monday. The delivery boy immediately refused it by saying dat on monday the order will not be delivered. And asked me to come to a place which was far away from my residence i tld him dat i wud talk to nykaa customer care executive officer and i ended the call. The delivery boy again called me n started behaving rudely he tld me that there r lots of orders n not only mine i tld him that i had also paid delivery charges like others. Then suddenly he started shouting and abusing me. When i told him to shutup he started using slang language. I thnk ecom express courier tinsukia should be very carefull while they select delivery agents. Inspite of selecting gundas u select decent and unemployed boys. M very disappointed wid d service of ecom express courier.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
Ecom Express Customer Care's response
Dear Mam,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6392
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information