[Resolved] Ecom Express — irrelevant product came | |||
The items that i have ordered n received are different... I have kept 3 items which are in offer for 1490... But i received completely different items... I am highly disappointed... Kindly take this order back n replace it... I[censored] r unable to replace it... Kindly refund... I received highly disgusting products... My order number wlr[protected]... Kindly perform the required action as soon as possible Was this information helpful? | |||
May 20, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal. You can contact on the below number for assistance. Mr Ashish [protected] Regards, ECOM Express Team | |||
 2 Comments | |||
Comments
[protected] My order has been not delivered
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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I have been placed an order in Amazon and it was forwarded to Ecom .
And the ecom order no is :[protected].
And it's showing delivered in tracking
But still now product was not delivered.
Pls do the needful support.
Order I'd:[protected]
Regards.
Ganesh.
Greetings From ECOM Express.
We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at customercare@ecomexpress.in.
Regards,
Team ECOM Express