[Resolved]  Ecom Express — item not delivered physically

Address:	Chittoor, Andhra Pradesh, 517325
Website:	ecomexpress.in

I have placed an order in amazon (Prepaid). The item is not physically delivered to me but the status is updated as delivered. When i contacted the amazon team, as per their investigation team, it is updated as delivered to the customer and telling that it is not their responsibility and asking us to check the same with the ecom express courier services.

How can the product delivered to some other person without prior intimation?

Kindly resolve the issue at the earliest and make arrangement for the product or refund.