[Resolved] Ecom Express — laptop not delivered yet | |
I had booked a dell inspiron 137373 2-in-1 laptop on august 23, 2018. The product was delivered to be expected to be delivered yesterday on august 27, 2018 but has not been received yet. The tracking details revealed that the product has been scanned/connected at/ to hub many times during the past 48 hours. I am working elsewhere and has been waiting in ambala only to receive my order. I am being charged on daily basis for being absent at my workplace. Kindly ensure the delivery today itself so that i can leave to my work place at earliest. Was this information helpful? | |
Oct 2, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 31, 2018 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance. Regards, Team Ecom Express | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6399
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Post your Comment