[Resolved] Ecom Express — local servicemen not picking up return parcel

aman_reus11

from Darbhanga, Bihar

Address:

Amreli, Gujarat, 365560

The local authority in rajula (365560) is not picking up my return parcel (Jabong) even after repeated complaints of failures on behalf of logistics.
The concerned pickup person has not called me regarding parcel pickup. The logistics shows a message of failed attempt of parcel pickup even though there was no such attempt was made in reality. There has been no phone calls on my number, nor is the customer care helping me in this regard.

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Nov 16, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Ecom Express Customer Care's response Dear AMAN,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express