Ecom Express — medlife medicine order by ecom express | |||
Dear my pre-paid medlife medicine was sent by awb no [protected] your service, on 15/10/2019 saturday i was called by [protected] &[protected] & [protected] by this number in a period of 3 minutes. But i am attendding urgent meeting for 1:00 pm to 3:30 pm, after that i am not contacted by your courier service till 8:05 pm. At 8:05 pm i got sms of your order or7686usa-oo5a of awb no [protected] has been successfuly delivered, at that time i don't get my order. Your ecom-express office is just a 300 to 400 meters long from my address. After that i went to courier office to collect personally. So please take precaution in case of orders which is already paid (Cash on delivery order no other person don't received.in last few year wrong use of ordered item is increased. I request you to please take care pre-paid order. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 17, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [protected]@ecomexpress.in. Regards, Team ECOM Express Verified Support Nov 20, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Please accept our sincere apologies for the inconvenience caused to you. We have taken this matter with our Team to avoid this in future. Regards, Team ECOM Express | |||
 5 Comments | |||
Comments
Mera no [protected] aour [protected] flipcart se redmi 8a book hua hai traick id aour status kya hai
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir/Mam,
Greetings From ECOM Express.
Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your query.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your query.
Regards,
Team ECOM Express
I ordered a product from flipkart from flipkart big billion sale and it says its was out for delivery on 6/10/19.
But later at 12.30 pm it shows location was inaccessible and it hasn't been delivered till now to me and neither any messages.
i tried to contact them but it was useless.
But later at 12.30 pm it shows location was inaccessible and it hasn't been delivered till now to me and neither any messages.
i tried to contact them but it was useless.
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Agri power send me the parcel no [protected] dated 05/10/2019. Why still it is not received me.? I think it is better to send from post. This is your service. Pls give the answer
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
With reference to your query regarding the AWB number 8552977350, as per our records the said shipment has been delivered on 15th October at the registered address.
Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
Greetings From ECOM Express.
With reference to your query regarding the AWB number 8552977350, as per our records the said shipment has been delivered on 15th October at the registered address.
Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
I ordered sandwich maker from club factory n it was delivered by ecxp.in,
My Awb no [protected].
I didn't get any call from delivery boy and I got the msg that address is not correct, I am calling on that no but no response.
Kindly help me
My Awb no [protected].
I didn't get any call from delivery boy and I got the msg that address is not correct, I am calling on that no but no response.
Kindly help me
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Mam,
Greetings From ECOM Express.
We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.
Regards,
Team ECOM Express
Greetings From ECOM Express.
We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.
Regards,
Team ECOM Express
Ecom Express Customer Care's response, Nov 20, 2019
Verified Support
Dear Mam,
Greetings from ECOM Express
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 8553464852 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team ECOM Express
Greetings from ECOM Express
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 8553464852 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team ECOM Express
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From ECOM Express.
With reference to your query regarding the shipment AWB number 8549287116, the said shipment is currently in transit. The expected delivery date of the shipment is 19th October.
Regards,
Team ECOM Express