[Resolved] Ecom Express — my parcel keep on rescheduling

[Resolved] Ecom Express — my parcel keep on rescheduling

N Nani2000 from Siddipet, Telangana

My parcel bearing tracking no.[protected]has been shown pickup rescheduled for the last 5 days, i. E from 8th march till today. I really want to know what's the problem & why it is taking so many days? I want my parcel in time. It has been shipped on 22feb while it has been showing rescheduled for next day to pickup for 5days. How long will it take for actual pickup and reach to me? My parcel contains items that i ordered from banggood with the order no.60412641 please look into my parcel and send it to me soon. Was this information helpful? No (0) Yes (0)
Apr 15, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 13, 2019 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. You can also contact your shopping portal for further assistance. Regards, Team ECOM Express
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Comments

Tuhin Debnath

from Chandigarh, Chandigarh

Such a 3rd class courier service.
I[censored] can't provide..
Den why u take odr!
My parcel trk no is awb[protected].
Till not updated from 27th February.
Where is my percel?
Ur customer help line is not provided any of reason.
What to do now.
I[censored] can't find my percel.
Den refund me 1999 rs inr.

Ecom Express Customer Care's response, Mar 14, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. With the reference to your query regarding the AWB number 914754067, pleased be informed that the shipment has been returned to Vendor. The shipment is currently in transit to Santipur center and it is expected to deliver by 20th March.

Regards,
Team ECOM Express