Ecom Express — my product is not delivered by ecom team | |
I have ordered one product from limeroad and they sent my parcel through ecom express courier. Now on 13th aug i got a call from one courier boy stating that ki sir aapka courier hai mein nabinagar chauk pe hun so i said ki aap wahan kyn hain jo address hai waha aakr delivered kro then he replied sir bahut barish ho rahi to rukte hi aata hun then i replied ok. Within 5 mints i got msg that your product has been delivered. Now, still i am fighting with both the companies whether return my money or parcel. Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 26, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from ECOM Express We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint as not able to view the number. Regards, Team ECOM Express | |
 3 Comments | |
Comments
Sorry by mistake order this item
Ecom Express Customer Care's response, Aug 27, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your query.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your query.
Regards,
Team ECOM Express
Since product is defect my phone z not able to receive the call and notiifications none of the functions describe discrpition is not working
Ecom Express Customer Care's response, Aug 27, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
Thank you for writing to us. Request you to kindly contact your shopping portal to register the reverse pick up request to return the product.
Regards,
Team ECOM Express
Greetings from ECOM Express
Thank you for writing to us. Request you to kindly contact your shopping portal to register the reverse pick up request to return the product.
Regards,
Team ECOM Express
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express
Request you to kindly contact your shopping portal to register the reverse pick up request to return the product.
Regards,
Team ECOM Express