Ecom Express — my shipment from aliexpress.com

Address:Thiruvananthapuram, Kerala, 695502
Website:ecomexpress.in

I purchased an wakie talkie from aliexpress.in they shipped the item but the item returned because of wrong address... I am getting item from amazon.in via e-comm express at the same address and phone number even they did not contact me through phone... So can you please guide me to get the item
And i cannt reach them via [protected] they kept me long time delay
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Ecom Express customer support has been notified about the posted complaint.
Oct 16, 2019
Updated by scientistsyed
this is my tracking number [protected]
Verified Support
Oct 17, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number (Screenshot) or at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
Complaint comments 

Comments

My Oreder [protected] tracking I'd
Before 3 days it's came my location they are not calling me and. Delevring very poor service am very disappointed I want my Oreder today call my number [protected]

Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

With reference to your query regarding the AWB number 2535778269, the said shipment is currently out for delivery and the delivery person may coordinate with you before his visit.

Regards,
Team ECOM Express
Please update my tracking information
And delivered my order as soon as possible
My tracking number is :- [protected]
My expected delivery date is :- 09 October
But my percal have no information .
And
Please update in my email address :- [protected]@gmail.com
Thanks

.

. thanks
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Please reconfirm the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Hey this is rojalin mallick.my order I'd is 31181314.I got message that delivery boy attempted to call me but from 2 days I didn't get any call from delivery boy .so if you will provide delivery boy contact number then I ll be great full to you.
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

With reference to your query regarding the AWB number 2535100384, as per our records the said shipment has been delivered on 10th October at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
Fn career kit to Mulaveesala Ganesh, PH NO:[protected]
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
The delivery is yet to take place since past 4 days i am still waiting for the delivery to take place the delivery guy is like sir ho jayega kal hoga seriously this company is a joke
Ecom Express Customer Care's response, Oct 17, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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