Ecom Express — myntra parcel not received

soniya ajmera

from Mumbai, Maharashtra

Address:

DABOK, Udaipur, Rajasthan, 313022

My myntra parcel having order no:[protected]-3743001 is delivered to unknown place and the delivery boy did not even called me before handing my parcel. This shows lack of professionalism and commitment on your part. I want my order as soon as possible. I'm giving details of the order for your reference below
Awb no - [protected]
Ecom executive no - [protected]
Pin - [protected]
My contact number for communication is - [protected]

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From ECOM Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [protected]@ecomexpress.in.

Regards,
Team ECOM Express

Verified Support

Nov 20, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From ECOM Express.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express