Ecom Express — myntra product not delivered from 6 days

Address:Hyderabad, Telangana, 500089

My myntra product should be delivered on or before october 14, but i didn't get it till now. It has been 6 days and there is no information about it and it has reached the delivery center but they are not delivering it. It is in hyderabad delivering center. I tried to contact customer care but the number is coming as invalid number.
Awb no. [protected]
Phno.[protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We sincerely apologize for the inconvenience caused to you. As per our records the said shipment is currently untraceable in our network. We are coordinating with the concerned department to check the current location of this shipment and we shall update you accordingly. Meanwhile, please share your alternate contact number to assist you.

Regards,
ECOM Express Team
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